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FAQ

Do you have color swatches/samples available?

We do offer a swatch box for purchase which includes a sample of each of our hand-dyed, 132 colors developed for our 100% wool (USA milled) products. Our 132 colors are made up of our 44 base colors broken up into three shades (04, 03, 02) each. This allows us to offer a wide variety of coordinating colors.

 

Will the color of the wool/yarn I receive be exactly the same as the color on the website?

We try to represent our colors on our website as accurately as possible. There are many factors that can affect how the images appear online, including differing computer monitors and settings, and most importantly lighting both of the photo and the location that you are in when looking at the wool. We do offer a swatch box for purchase which includes a sample of each of our 132 colors offered in our hand-dyed (USA milled) products.

 

How can I become a wholesale customer?

Thank you for your interest in Local Farm Girl! If you are a retailer interested in opening a wholesale account, we would love to connect with you. Please fill out our Wholesale Application and we will get back to you within one to two days.

 

Do you take phone orders?

After you have been approved for a wholesale account, if you are unable to order through our website, please email hello@localfarmgirl.com or call 970-245-9569 and we will do our best to work with you.

 

What are your shipping options and policies?

We offer a range of shipment options through USPS and UPS. The shipping cost will depend on order size and destination. Currently we can only ship within the United States (all 50 states) and to Canada. If you are outside of this area and would like to still do business, please contact us at hello@localfarmgirl.com to see if arrangements can be made.

 

How secure is my payment?

Our site utilizes Shopify, which is Level 1 PCI DSS compliant. If you would like to know more about Shopify's PCI compliant shopping cart and hosting, please click on this "Shopify Secure" image link for more information.

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